Oversee the overall quality of the deliverable coming out of the studio.

Ensure client Service Level Agreement (SLA) and deliverable dates are met with ease.

Ensure the correct use of production tools (Jobflow and Jira) as applicable.

Ensure the latest workflow methodologies are reviewed and applied as appropriate.

Remain aware and versed in emerging technology and apply to our current workflow where appropriate.

Ensure brand consistency across all brands.

Interpret and translate the brief/client requirements and effectively communicate with the team.

Make sure to deliver the best output to the market and to our client’s customers’ high expectations.

Be proactive and therefore anticipate and rectify issues at project outset before they become a problem.

Develop and maintain a strong relationship with all team members and clients.

Develop and maintain a great understanding and appreciation of the client’s brands.

Ensure that Time and Materials are correctly accounted for to help produce accurate billing and invoice information.

Ensure that the studio is run cost-effectively and that personnel understands cost implications.

Identify and carry out any necessary trials, tests or research in order to benefit projects, maintain quality and reduce cost.

Build and maintain brand understanding throughout the team.

Build and drive your relationship with key contacts in the business (studio, report, creative, client services, etc.)

Identify, document and investigate any circumstances surrounding internal non-conformance and in-house revisions.

Conduct a continuous assessment of the Studio’s working practices in order to identify improvements and efficiencies within the operating processes.